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How to request fiber to be expanded to cul-de-sac area
Hello,
I'll soon be moving to a house located in a cul-de-sac cluster and see that Xfinity services the area with coax internet, however I'm interested in a lower latency connection with a good upload speed for working remote. The broadbandnow fiber map shows that there is fiber service roughly across the street from the residential area that has hundreds of homes that I'm sure would love to have the option of fiber-to-the-home.
Is there an official way to request fiber to be extended to Denoyer Trail, 60090?
XfinityVianney
Official Employee
•
2.1K Messages
1 year ago
Hi, @user_e214fb. Thank you for reaching out and interest in our service. To start, congrats on the new move. I know moving can be hectic, but I'm sure it will all go well. I see one item on your list is the internet, and you'd like to inquire about our more expansive internet options. If the home is within the Comcast footprint, we can check your eligibility.
I ask that you reach out privately, so we can cover the details of the location. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and complete address to where you are moving to. Let me know if you have any questions.
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