18 Messages

Wednesday, August 12th, 2026 4:37 AM

How to report damaged Xfinity network pedestal & get repair

Hi,

The Xfinity network pedestal exposes live connections without cover.

Can u help to send someone to repair & put back new cover before it rains

Oldest First
Selected Oldest First

Official Employee

 • 

2.8K Messages

6 hours ago

Hey, @user_5fb81w! Thank you so much for taking the time to create this post and bring that outside equipment concern to our attention. That's definitely something we'd like to help you address as quickly as possible. Customers and non-customers alike can typically submit that type of request through the Xfinity Assistant. Have you tried that yet, by chance?

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