Visitor
•
1 Message
How to report broken utility box?
Could someone let me know how I can report a broken Xfinity utility box in my neighborhood? Thanks
Visitor
•
1 Message
Could someone let me know how I can report a broken Xfinity utility box in my neighborhood? Thanks
XfinityKassie
Official Employee
•
1.7K Messages
1 day ago
@user_dpyjdj Good afternoon! Thank you for taking the time to reach out to our Xfinity Forums Team, and bringing the repair concerns to our attention. I'd be happy to help you get a ticket issued to our local team to get the repairs completed. To begin, can you please send a Direct Message with your name and service address?
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0