Visitor
•
1 Message
How to remove xfinity voice
Please, I don't want to talk to anyone on the phone. I saw a previous post where Xfinity replied saying to direct message them and directions on how to do that. There is no "direct message" icon on the upper right corner of the page.


XfinityBenny
Official Employee
•
1.8K Messages
8 hours ago
@user_9opo3v Thanks for adding a post. A new promotion for the remaining services may be needed to remove the phone line, if it was bundled together in a promotion. We can remove it manually. Now that you posted, you have our permission to send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
0
0