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user_4a405f
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Monday, June 6th, 2022 6:58 PM

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How to remove green cable box in my front yard

I have green cable box in my front yard that I am looking at removing or moving underground so I can update my from yard. 

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Updated 

3 years ago

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CCValerie

Official Employee

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974 Messages

3 years ago

Hi there, @user_4a405f, thank you for reaching out to us through our Xfintiy Forums. I understand you would like to make some updates on your front lawn and would like to look into having the cable pedestal moved. Please rest assure you have reached the right team for assistance. To get started, please send us a direct message with your full name and service address.

Here's the detailed steps to direct message us: 

 • Click "Sign In" if necessary

 • Click the "Direct Messaging" icon (upper right corner of this page)

 • Click the "New message" (pencil and paper) icon

 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

 • Type your message in the text area near the bottom of the window

 • Press Enter to send your message

 

3

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user_550585

Visitor

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1 Message

@XfinityValerie​ Hello Valerie,

I too need help to relocate a Green cable box.  I have a crew clearing out my side yard to extend my drive. While doing this, found the above ground green cable box inside some pushes that previous owner's had planted. Now my Yard is ripped apart but can't do anything as this box is right where the driveway is supposed to go.  How can I arrange someone to come out to relocate this box (which I understand can be difficult) or to put in a flat box ?

 would appreciate any help.

3 years ago

0

XfinityJessicaA

Official Employee

 • 

330 Messages

Hello @user_550585 Thanks for bringing this to our attention and we can assist with opening a ticket to get this moved. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

0

XfinityJessicaA

Official Employee

 • 

330 Messages

Thanks for sending the message. Please provide your name and address so we can pull up your account. :) 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

0

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