U

Monday, November 4th, 2024 8:31 PM

How to order channel changer

We want to replace the channel changer that has issues in changing channels. I’ve been to two different store and they have none nor would they show me how to order via Xfinity on line.

I’ve tried the Chat to no avail by telling me I can order online.

Can you send me the proper site to order this needed item?

Thank you. 

Official Employee

 • 

1.5K Messages

17 days ago

Howdy user_6b9r9y

We are easily able to help get this remote for you.

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

forum icon

New to the Community?

Start Here