Visitor
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1 Message
how to notify Xfinity of a safety issue
One of your equipment covers was removed, set aside, and not replaced after work was completed. The UPS (uninterruptible power supply) batteries and controls are exposed to the elements and passersby. Please send someone to replace the cabinet door. The options that I have to choose from below (red *) are not relevant to this situation.
The cabinet is located on the east side of N Rim Trail in Marana, AZ 85658 (between W River Trail and W Tanner Trail).
Thank you.
XfinityDena
Official Employee
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3.8K Messages
16 hours ago
Thank you for bringing this to our attention @user_1paqd3 I have to report this to our local team. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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