Visitor
•
2 Messages
How to link new Netflix account?
I recently took service over from a family member, account now in my name, etc. My plan includes the Netflix bundle. I need to be able to associate my existing Netflix account with my Xfinity account. I don't see any 'Get Started' option being presented on the x1 box app that allows me to do so. How do I get this fixed!?
XfinityBenjaminM
Official Employee
•
2K Messages
2 years ago
@user_4a98ef Hello! Thank you for reaching out to us here on our Community Forum. We would recommend having you go here (https://www.xfinity.com/support/articles/netflix-package-faqs) and go to the section labeled 'I Signed up for an Xfinity package that includes Netflix. How do I activate my Netflix account?' That will give you step-by-step instructions on how to get your Netflix account linked to us since it's now included in your package.
0
0
user_4a98ef
Visitor
•
2 Messages
2 years ago
Thank you. I've read through all of that already. I need to be able to start at the beginning to associate the account etc. Looks like I need to make a call , was hoping to avoid that
1
0