How to leave specific agent a review?

user_5xg01w - Thank you for taking the time to share your feedback and experience. We truly value hearing from you, and our team would be glad to connect with you to better understand your perspective. We’ll make sure your feedback is shared with the appropriate team so it can be reviewed and considered. If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message