Visitor
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1 Message
How to get the 12 month promotional discount? Or how to speak to an agent? Xfinity assistant not helpful
How do I reach an agent to discuss promotional discounts? My bill just jumped in the new year after the 12 month discount ended. There’s no option for me to sign up for it on my own
user_c9a8fa
Visitor
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5 Messages
8 hours ago
The chat bot is absolutely useless they might as well delete it from the website.
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EG
Expert
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116.2K Messages
5 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBrianH
Official Employee
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2K Messages
5 hours ago
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