Good morning! Thank you so much for reaching out to us on our Forums. You've asked a great question. We do not provide UPS return labels, but you do have the option to drop off your modem to any local Xfinity store or UPS location of your choice! They can remove the equipment right off the account. If you do have any further questions, you are more than welcome to send us a direct message, and can discuss your account further in further detail. Thanks!
CCMarcella
Retired Employee
•
352 Messages
4 years ago
Good morning! Thank you so much for reaching out to us on our Forums. You've asked a great question. We do not provide UPS return labels, but you do have the option to drop off your modem to any local Xfinity store or UPS location of your choice! They can remove the equipment right off the account. If you do have any further questions, you are more than welcome to send us a direct message, and can discuss your account further in further detail. Thanks!
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