Visitor

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2 Messages

Tuesday, February 17th, 2026 3:30 AM

How to get a new activation code for military gift card?

Hello. I received an email for the prepaid gift card, unfortunately the activation code given is invalid and I wanted to ask how to receive a new code?

Thank you.

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Selected Oldest First

Official Employee

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3K Messages

5 hours ago

 

Thanks for posting on our community forums, user_lxo0h0. For assistance with your prepaid card, you'd have to contact our Xfinity Promotion Center at 1-833-269-9036. Hours of operation are 7:00 a.m.–7:00 p.m. CT, seven days a week. 

 

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