Visitor
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1 Message
How to file a property damage claim
You came out to repair a line which was done promptly. However your truck got stuck. Your towing company was really bad. Over four hours later they weren’t out and our yard is torn up everywhere. Rutted badly. Some places the ruts are 8-10” deep. Over 100’ through the backyard to the street. I have photos if you want.
CCSelena
Problem Solver
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892 Messages
3 years ago
Hello and thank you so much for reaching out to us here via our Forums page. I am sorry to hear that your yard is damaged, thank you for bringing it to our attention. I would like to look into this right away. Can you please send us a DM to start?
Here's the detailed steps to direct message us:
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• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
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