Visitor

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2 Messages

Saturday, April 25th, 2026 10:35 PM

How to file a formal complaint against an Xfinity employee?

Please share the best way to file formal harassment complaint against an employer of Xfinity

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Expert

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117.6K Messages

2 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.1K Messages

2 hours ago

Hello @user_9zs5qc! Thank you for reaching out and sharing this with us! At Xfinity, we take allegations of harassment very seriously and are committed to a respectful workplace. To help me get this to the right internal team, could you clarify when this incident occurred and whether it took place in a Xfinity store, over the phone, or via chat? 

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