How to file a complaint with corporate?

The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!

- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

I called customer service to ask for a tech to be sent to my home. I been having outages every day. I have not good service since September 2025. The customer service representative told it would cost too much to send a tech. He sent me a new modem which I have not been able to get hooked up. I am really upset with Xfinity 's service. [Edited: Personal Information] I am considering changing to a different provider