Visitor
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1 Message
How to Direct Message
I do not see the direct message feature. I need to turn off internal voice mail and the directions say to send a direct message. I don't see the "text bubble" to do this.
Visitor
•
1 Message
I do not see the direct message feature. I need to turn off internal voice mail and the directions say to send a direct message. I don't see the "text bubble" to do this.
XfinityAldrik
Official Employee
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2.7K Messages
2 hours ago
Thank you for reaching out to us @Ereyes3xx! I see that you’ve also sent us a direct message regarding needing assistance with updating the name on the account. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please wait to be invited to send us a Direct Message. We will be responding to your direct message soon.
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