1 Message
How to connect to Internet my second apartment?
I have already Xfinity ID. My apartment in California is connected to Comcast Internet. I want to keep this service working, but also to connect my second apartment that I rent in Seattle and have the Internet on both addresses.
How to add a second address to my account?
I've already tried https://www.xfinity.com/support/articles/switching-between-multiple-accounts. But I have only one phone number and one SSN to add someone else.
EG
Expert
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110.2K Messages
1 year ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasB
Official Employee
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1.9K Messages
1 year ago
Hello user_jme1pu
Great question! I have a second home and transition between the two myself. You are not able to have them working simultaneously, but can migrate the service between using our Moves process. To have both running at same time, that would need to be seperate accounts with two different modems.
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