Skip to main content

    Support

    Offers

Amylynn38's profile
Amylynn38
1st Reply
1st Topic

Regular Visitor

 • 

4 Messages

Sunday, October 25th, 2020 9:00 PM

Closed

How to change to unlimited data plan

I have tried to change to the unlimited plan but get a temporarily unavailable at this time message. Can someone please help with this because I go over the limit each month and would like to add the unlimited plan for an extra $30 per month.

Question

 • 

Updated 

5 years ago

458

3

0

0

This conversation is no longer open for comments or replies and is no longer visible to community members.

Again

Expert

 • 

31.9K Messages

5 years ago

@Amylynn38 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

0

Amylynn38

Regular Visitor

 • 

4 Messages

5 years ago

Thank you! I apologize. I must have overlooked that in the forum guidelines.

0

0

XfinityAmira

Official Employee

 • 

4.2K Messages

5 years ago

Hello @Amylynn38, thanks for reaching out to our Digital Care Team through Forums. We appreciate you being a customer with us and I definitely understand the need to have Unlimited Data during these times. We would love to assist you with adding Unlimited Data along with being of any other assistance needed with your service. 

 

I see you have already sent us a private message and we will respond shortly. 

0

0

forum icon

New to the Community?

Start Here