Contributor
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48 Messages
how to change plan from tv/internet to internet only
we are at the end of our contract and no longer want tv but there is no offering of internet only. is there another site that will allow us to change? residence is zip code 32097
CCSelena
Problem Solver
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892 Messages
3 years ago
Hi there @jw32097! Thank you for reaching out to us here this morning via or Forums platform. I can help you with making any changes you would like to your package. Can you please send us a DM to start?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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