DebS20's profile

Regular Visitor

 • 

1 Message

Tue, Sep 1, 2020 1:00 PM

Closed

How to change name on Alarm Certificate?

The wrong name is on the certificate for my arlarm system.  I called and was transferred to several departments before someone actually knew what I was asking.  But after reassurance it was corrected, I downloaded it and it was still incorrect.

 

I need a copy for my homeowners insurance.

Again

Expert

 • 

26.7K Messages

1 y ago

@DebS20 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  
XfinityAmir

Official Employee

 • 

6.6K Messages

1 y ago

Hello DebS20, I'd be happy to assist you with getting your alarm certificate corrected. To get started could you please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message"?

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