Sarafws's profile

New Poster


2 Messages

Fri, Jan 8, 2021 5:00 AM

How to change mailing address

Does anyone know how to change mailing address (not address of service) on line please?


Official Employee


839 Messages

7 m ago

Hi @Sarafws, unfortunately this is not at the moment available online, you'll need to chat/call in for an agent to support changing your mailing address. We are exploring this on our digital roadmap in the future, as we know many customers would like the flexibility to make the change themselves. 

Official Employee


352 Messages

6 m ago

Hello, @Sarafws, I noticed you had a few posts. I can help you with your "Bill To" (mailing) address or any other question you may have about your account. We just need a private message for privacy and security purposes. This link will show you how to send us a message. ( If you have never sent a PM there are some useful steps listed after selecting "How to Send a Private Message." Just include your name and service address.

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