Visitor
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1 Message
How to cancel my subscription
Hello, I am moving in with someone and they already have xfinity service, so I need to cancel mine. How do I go about doing that?
Visitor
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1 Message
Hello, I am moving in with someone and they already have xfinity service, so I need to cancel mine. How do I go about doing that?
XfinityNatalie
Official Employee
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442 Messages
4 hours ago
Hey there, user_lwd45a! We appreciate you reaching out on our XFINITY Community forum. Congratulations on your new move! We would be more than happy to assist you with your cancellation concern.
Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon click the "New message" (pencil and paper) icon then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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XfinityNatalie
Official Employee
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442 Messages
3 hours ago
Thank you for allowing us the opportunity to assist you with your cancellation concern, @user_lwd45a. It has truly been a pleasure being your friendly service provider. Take care always!
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