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Monday, February 17th, 2025 5:42 PM

How to cancel landline phone

We no longer need our home phone and wish to cancel it permanently

Official Employee

 • 

1.3K Messages

4 months ago

 

user_nse3no Thanks for posting on our Community Forums. Our team is here to help and would be happy to review plans that don't include Voice for you. Please send our team a direct message with your full name and address.

 

To send a Direct Message:

 

Ensure you are logged in

  • Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
    • As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
    • An "Xfinity Support" graphic replaces the "To:" line.
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it.

 

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