@fillipo_m Hello! Thank you for reaching out to us here on our Community Forum. We can certainly assist you with making changes to your account. Can you please send us a Direct Message with your full name and address? Here are instructions on how to send us a DM in case you need them:
Click "Sign In" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
Happy I could help make this part about moving just a little easier. It was a pleasure working with you, take care, and have a great day, @fillipo_m! - XfinityThomasA
EG
Expert
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108.8K Messages
1 year ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBenjaminM
Official Employee
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1.8K Messages
1 year ago
@fillipo_m Hello! Thank you for reaching out to us here on our Community Forum. We can certainly assist you with making changes to your account. Can you please send us a Direct Message with your full name and address? Here are instructions on how to send us a DM in case you need them:
Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
(edited)
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XfinityThomasA
Official Employee
•
2.1K Messages
1 year ago
Happy I could help make this part about moving just a little easier. It was a pleasure working with you, take care, and have a great day, @fillipo_m!
- XfinityThomasA
(edited)
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