We appreciate you taking the time to connect with us here in our Xfinity Forums community, @user_jf95bl. We're happy to help.
To cancel a tech appointment, you can use the following methods:
Text Messaging: Reply with "appt" to 266278 to access options, including cancellation.
Online Account: Sign in to your Xfinity account at xfinity.com, find the appointment confirmation banner, click "More Details," and select "Cancel Appointment."
Xfinity App: Sign in with your Xfinity ID and password. Navigate to the “Overview tab” where your appointment information is displayed. If you don't see the details, refresh the app. Select your appointment and choose the option to “Cancel Appointment.”
You will receive a confirmation message after the cancellation is processed.
XfinityLinda
Official Employee
•
2.7K Messages
4 hours ago
We appreciate you taking the time to connect with us here in our Xfinity Forums community, @user_jf95bl. We're happy to help.
To cancel a tech appointment, you can use the following methods:
Text Messaging: Reply with "appt" to 266278 to access options, including cancellation.
Online Account: Sign in to your Xfinity account at xfinity.com, find the appointment confirmation banner, click "More Details," and select "Cancel Appointment."
Xfinity App: Sign in with your Xfinity ID and password. Navigate to the “Overview tab” where your appointment information is displayed. If you don't see the details, refresh the app. Select your appointment and choose the option to “Cancel Appointment.”
You will receive a confirmation message after the cancellation is processed.
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