Visitor
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1 Message
How to add xFI Complete without changing internet speed?
I would like to have unlimited data by adding xFi Complete.
The issue is, the xFi Complete is under the EQUIPMENT AND ADD-ONS section. When I try to get it, I can't access that section without changing my internet speed to a lower or higher one or adding another service, because it doesn't let me access the next page without changing something about my services.
I just want to keep my original plan (Just 200 Mbps internet), but add xFi Complete to it. I like the speed I have, all I need right now is the internet, I just want to pay an extra consistent fee for unlimited instead of being charged for going over.
EG
Expert
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118.2K Messages
1 hour ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBenjaminM
Official Employee
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3K Messages
1 hour ago
Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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