Visitor
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3 Messages
How to Add Voice and Get Direct Bill Discount to Existing Account
Hi-
1. I will bring my own "approved" EMTA
2. Need to get number ported from current phone provider
3. Want to go to direct-bill "paperless" and obtain discount
Can't decipher the code of how to do online. Do I have to go to a local Comcast Store or can you advise how to do online?
Thanks
Accepted Solution
XfinitySheila
Official Employee
•
87 Messages
1 m ago
Hey there! @user_d95d28
I'd love to help with your request for changes to your account. For the phone portion, we will need to process this change on our end.
Could you please send our team a private message with your full name and full address?
To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.
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