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How to add service at new address while keeping old address?
I am moving soon, but will have roughly ~1month of overlap between addresses - it appears to be possible to add the second address while keeping the old, but how do I get this done?
EG
Expert
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110K Messages
1 year ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAmandaB
Official Employee
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2.1K Messages
1 year ago
@user_9ltyou Thank you so much for reaching out for help with maintaining services are two addresses while moving. We definitely have the option to keep services at both locations. Instead of using our move or transfer option, you can create a new account at your new address. If you go to Xfinity.com and enter your address as a new customer you can then link your accounts once you have your new one created. You can check out this page here to see how to link the accounts to help manage then both while active. https://www.xfinity.com/support/articles/switching-between-multiple-accounts
You can then set up a disconnect for the date you need for the old account separate from your new accounts set up.
[Edited: link]
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