Visitor
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1 Message
How to activate streaming after installation of a new Xfinity gateway modem
I’m replacing a Netgear modem with an Xfinity gateway modem because I’ve had nothing but trouble with the Netgear. I have successfully installed the gateway and have a new username and password that connects me to the Internet. The TV works for basic television, but I can’t get any streaming. It just keeps saying network error. How do I fix this?
XfinityCarolyn
Official Employee
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393 Messages
32 minutes ago
I am sorry to hear that you are having trouble streaming the services. I would be more than happy to assist you. I just wanted to clarify which device are you using to stream the services, such as a TV, laptop, Roku, or something else.
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