To activate your Xfinity home phone line, ensure your Xfinity Voice modem is properly connected and powered, then plug your phone into the "TEL 1" port on the modem and a phone jack in your home.
Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 4-month-old dead thread is now being closed.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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MikeB39A
Problem Solver
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697 Messages
5 months ago
To activate your Xfinity home phone line, ensure your Xfinity Voice modem is properly connected and powered, then plug your phone into the "TEL 1" port on the modem and a phone jack in your home.
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XfinityBrianH
Official Employee
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1.6K Messages
5 months ago
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