Visitor
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1 Message
How much longer will my service be out
My service has been out all day, and I would like to know when you may think it will be working again.
Visitor
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1 Message
My service has been out all day, and I would like to know when you may think it will be working again.
XfinityAbby
Official Employee
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156 Messages
8 hours ago
Hello @user_usoixd. Thank you for reaching out on our Community forum. I know how frustrating it can be when you have a service interruption. Did you get a notification that there was an ongoing interruption? You should get any updates from your Xfinity app or on Xfinity.com.
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Again
Expert
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31.5K Messages
7 hours ago
@user_usoixd
Have you tried rebooting your modem by removing the power cord for about a minute?
Shut down your computer, remove the power cord for about a minute. Attach the power cord and wait for your modem to boot up with all the lights. Start your computer.
Let us know.
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