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Visitor

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1 Message

Sunday, May 18th, 2025 12:07 AM

How much longer will my service be out

My service has been out all day, and I would like to know when you may think it will be working again.

Official Employee

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156 Messages

8 hours ago

Hello @user_usoixd. Thank you for reaching out on our Community forum. I know how frustrating it can be when you have a service interruption. Did you get a notification that there was an ongoing interruption? You should get any updates from your Xfinity app or on Xfinity.com. 

Expert

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31.5K Messages

7 hours ago

@user_usoixd 

Have you tried rebooting your modem by removing the power cord for about a minute?

Shut down your computer, remove the power cord for about a minute.  Attach the power cord and wait for your modem to boot up with all the lights.  Start your computer.

Let us know.

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