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1 Message

10/21/2026 8:55 PM

How long for service to be restored after paying overdue balance

Hello, i ended up having an overdue balance as my autopay was associated with a card that’s no longer active. I paid my balance in full. How long until service is restored? 
thank you!

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Official Employee

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2.1K Messages

2 hours ago

 

user_hnx79p Thanks for creating a post. Most commonly, the payment has to post to the account to verify that the payment is complete and to clear the past-due balance. Once the payment posts to the account, which is normally within 24 hours, the system will remove the disconnect order and services should be restored shortly after.

 

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