2 Messages

Wed, Aug 4, 2021 1:04 AM

How long does the design phase take to complete?

I had a ticket number to get internet service out to my house. The ticket has been closed, and I have been informed that I am in the design phase of a work order. Is there a time frame for the design phase? How long will it be before I get internet service? Thanks in advance. 


Accepted Solution

Official Employee


29 Messages

1 m ago

Good evening, thank you so much for taking the time to reach back out and we are sorry that this has been a very long process. Right now, we do not yet have an estimated time of how long the design phase takes, but we have been keeping an eye out for any new updates to share with you. We are truly sorry for any frustrations and once we have more information we will let you know in a few days. 




89.1K Messages

1 m ago

Moved here to the proper help section.

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