Visitor
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1 Message
How long do outages last?
My internet has been out since 12:45 a.m when I checked my Xfinity app it said there was an outage and it’d be resolved by 2:05 a.m. It’s currently 3:31 a.m. and there’s no end in sight.
Visitor
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1 Message
My internet has been out since 12:45 a.m when I checked my Xfinity app it said there was an outage and it’d be resolved by 2:05 a.m. It’s currently 3:31 a.m. and there’s no end in sight.
CCTimothyA
Problem Solver
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785 Messages
3 years ago
@user_b4b582 Thank you for reaching out and bringing this to our attention. I can understand how frustrating this can be.
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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user_11422f
Visitor
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1 Message
2 years ago
My internet, security and cable tv has been out for two days now. I run a business and nobody can provide an answer.
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