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Snap50
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18 Messages

Monday, July 6th, 2026 9:18 PM

How go call Comcast service?

The cable to our house is drooping into the low trees after a storm took out a nearby pole and all wires.

How do I get in touch to make them aware of it and come out?

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XfinityMartyR

Official Employee

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3.4K Messages

1 hour ago

Snap50 Thank you for reaching out! You can use our Report an Issue page to report Low-hanging or down cable wires posing a safety risk. This will generate a service order to your account, or location to have our local teams investigate. 
 
For more information, please review the following online article.
 

 

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