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How do you use credit on a phone bill?
I had canceled my internet through here a month ago and I just gotten the credit for it today. It shows that it's on my inactive internet account, but I want to use the credit for my phone bill through here too. How do I do that?
XfinityChelseaB
Official Employee
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1.8K Messages
9 months ago
Hello @user_eblzzf, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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