Rcdude's profile

Contributor

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20 Messages

Thursday, January 20th, 2022 5:39 PM

Closed

How do you talk to a live agent.

Been a customer for a long time. The auto system can't help me get a new internet plan. Sales department please get in touch with me thank you. This is getting annyoing. Worst system ever.

Official Employee

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271 Messages

3 years ago

@Rcdude

 

Hi there, thank you for reaching out to our team here on our Forums page for assistance with your plan needs. As a customer, I know how important it is to manage your account, monthly rate, and services. For help, can you please send our team a Private Chat Message with your full name and address? To send us a Private Chat Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a chat session.

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