Visitor
•
2 Messages
How do you stop Spam addressed to User(#####)@comcast.net. Where (#####) appears to be randomly generated numbers?
All of a sudden I've started receiving spam addressed to User(#####)@comcast.net. With randomly gererated numbers. I can sometimes unsubscribe from the junk Email but later will receive the same junk email with a different User(#####)where the number portion changes. Sometimes I try to unsubscribe I'm told that the address is not registered with the spammer. How can I stop this from happening?
XfinityShawn
Official Employee
•
1.1K Messages
2 months ago
3
0
BruceW
Gold Problem Solver
•
26.1K Messages
2 months ago
There are lots of ways for spammers/scammers to send email to addresses other than the one(s) on the "To:" line.
It's best avoid unsubscribing from spam/scam emails. Unsubscribing from a legitimate sender (one that you've subscribed to) is OK, but clicking ANY link in an email from a spammer or a scammer is asking for trouble. Unsubscribing just confirms for the sender that your email address is active and invites more abuse. You should NEVER click "Unsubscribe" or any other link in spam email!
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
7
0
user_pcr6kd
5 Messages
25 days ago
The same thing is happening to me all of a sudden. Ive been reporting them all as spam and checked all the spam settings but I am still getting about 20 a day to different user ##.
Very frustrating and makes me want to stick to gmail!
1
0
Demo920nj
Visitor
•
1 Message
24 days ago
I’m receiving the same randomly generated user@comcast.net emails. It’s been going on for a few weeks now. I’ve tried everything to try to filter them out to no avail. It seems to me that Comcast should be able to assist. I haven’t found any settings on my level that would enable me to filter anymore spam than I’m filtering now. And there are no options for creating filtering rules in my settings and not under advanced settings either.
(edited)
5
0
user_08dn9e
3 Messages
20 days ago
From a post on another question about getting rid of email spam addressed to "userxxxx@comcast.net. Hope it works.
This is what I did to stop the "user" spam, using a browser on a laptop...
1. Log into your xfinity.com account
2. Click the Account icon in the upper right and select "Check email" from the dropdown list
3. When email has loaded, click the gear icon in the upper right and select "Email Settings"
4. In the left column, click "Filter Rules" in the Mail section
5. Click the "+ Add new rule" box
6. Change the Rule Name to anything you want (I made it "User Spam")
7. Uncheck "Process subsequent rules" (Important!)
8. Click "Add condition" and select "To" from the list that pops up
9. A line will appear with "To," "Contains," and a blank text box; in the text box type "user" (without the quotation marks)
10. Click "Add action" and select "Reject with reason" from the list that pops up; type "Spam" in the text box that appears
11. Click "Add action" again and select "Discard" from the list that pops up
12. Click "Save"
You should see the new rule in your list of Mail Filter Rules. I dragged the rule to the top of my list to make sure it gets processed before the other rules in my list. Click and hold the "=" sign on the left end of the rule and drag it to the top of the list.
And don't do this if your Comcast email contains the word "user", such as "cool_user@comcast.net", because you'll block your real emails!
5