Visitor
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1 Message
How do talk to agent speaks english
I need talk to a live agent speaks English both TVs been acting up only local channels since first of November.>
please have them call me. Sending me a bill for bad service, times cant watch shows. On line they said having problems in area
when I went to report couple weeks ago figured it would be back working normal. It has not. Show error yesterday could not watch my shows.
EG
Expert
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114.9K Messages
24 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityEmilyB
Official Employee
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2.6K Messages
24 days ago
What is the error you see on your screen? What are a few channel numbers that are being affected? If you don't have it, please download the Xfinity App here and tap the "Services" tab, then tap "Troubleshoot TV issues." What does the app recommend?
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user_aingvy
Visitor
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1 Message
5 hours ago
My channel lineup is all messed up because of an individual who has a problem with english an lives in I don't know where not the USA. The person I spoke to is the one who messed up my service.
My original service ran out this month and I would like to renew that service with a discount. I'm senior and bundle. And if that can't be done
I will go and find another company like Direct tv! They will give me a deal I'm sure I would be welcomed back by them.
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