U

Visitor

 • 

1 Message

Friday, June 6th, 2025 3:03 PM

How do I truly get taken off the email list?

I've been receiving emails from Xfinity for years, yes years, even after unsubscribing probably 40-50 times. I've been "deleted from the database" probably another 4 or 5 times. I keep getting emails...

How do I truly get taken off the email list and my account deleted?

Official Employee

 • 

1.8K Messages

2 days ago

 

user_92w4e8 Good morning! Thank you for reaching out to our Xfinity Forums Team regarding the emails you are receiving. I hear where you are coming from. Getting unwanted emails can be frustrating. May I ask what type of emails you are receiving? Are there promotional emails, or informational? 

 

Expert

 • 

31.7K Messages

1 day ago

@user_92w4e8 

In addition to what @XfinityKassie posted, are you referring to emails from the Forums?

forum icon

New to the Community?

Start Here