3 Messages
How do I talk to a person?
I’ve tried calling the number 5 separate times and keep getting directed getting directed to the site and hung up on. If the site had the answers I wouldn’t be calling. Do people really think I enjoy wasting my time dealing with the awful god forsaken service? How do I just talk to a human being? Still suspicious how the minute this is tagged with ‘issue’ it’s suddenly unable to post.
XfinityRichard
Official Employee
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2.2K Messages
1 day ago
Hi there! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to assist you with your account questions. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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