Visitor

 • 

2 Messages

Friday, December 5th, 2025 2:10 PM

How do I stop the setup reminders on the top of my Samsung phone when I no longer a customer of Xfinity

I canceled Xfinity 6 months ago and yet I am still getting set up notifications on the top of my phone, not email or text, but on the top of my phone. I deleted all of the Xfinity apps, reset my restarted my phone, I've toggle the on and off of airplane mode for 30 seconds, I went to Wi-Fi and deleted any Xfinity connections, but I'm still getting those errors. When I spoke with customer service for samsung, they checked and solved them that's my phone is still connected to Comcast service system. When I call xfinity, because I'm no longer customer it doesn't recognize my phone number and I can't get through to anybody.

Oldest First
Selected Oldest First

Official Employee

 • 

2.1K Messages

50 minutes ago

 

user_cphlxk, I know this must be frustrating. Could you try checking your notification settings on your phone? You may still have something there. Let me know if you still need help, and we can work with you to get this solved. 

 

forum icon

New to the Community?

Start Here