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user_rp1lwk
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Monday, December 30th, 2024 6:33 PM

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How do I speak with someone

Two TV’s one works the other is stuck on Welcome connecting to your entertainment experience

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Updated 

6 months ago

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XfinityThomasD

Official Employee

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1.3K Messages

6 months ago

 

user_rp1lwk Thanks for creating a post on our Forums. Have you tried rebooting the second TV box or running through the troubleshooting diagnostics in the Xfinity app/website?

 

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