Visitor

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Saturday, December 27th, 2025 6:48 PM

How do I return an item not on my return list

I found an xfinity remote while rearranging, but it’s not on my return center to get a label. How do I get a prepaid label to return it?

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Official Employee

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2.8K Messages

2 hours ago

@user_khsrpo

Thanks for reaching out to us you're not required to return the Xfinity remotes as we give those out to the customers free,  so the only equipment you're required to return is Xfinity TV boxes or modems

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