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Monday, November 22nd, 2021

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How do I request a cable box upgrade to 4K?

How can I upgrade an existing cable box from HD to 4K? That seems like a straightforward question.
The online "assistant" can't seem to understand this question. All the Xfinity AI leads to frustration. I'm routed to add equipment - it's not an additional TV, which seems to be the only option available at an additional TV charge. 

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