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1 Message

Sunday, January 11th, 2026 9:36 PM

How do I report property damage from Comcast installers in my area.

Comcast is currently installing optic lines and got their truck stuck in my yard last night. Ultimately destroying my front yard

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Official Employee

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533 Messages

17 hours ago

Hello @Sparrinello33, Thank you for reaching out on our community forum. I can imagine how frustrating that is, I would love to get a damage report in for you. 

Please send us a direct message with your full name and address so that we can assist you further.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

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