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How do I report a damaged utility pole
There is a utility pole at the front corner of our yard that was damaged by a car last year. The pole's base is very badly damaged and leaning. Our cable line has been pulled taunt due to the pole's leaning.
How can we report this pole to be inspected/repaired?
XfinityRoberto
Official Employee
•
1.7K Messages
13 days ago
Hi there and welcome to Comcast. Thank you so much for taking your time and reaching out to us here on our Forum's page. You are in the right place and we are happy to assist you with your concerns about this damaged utility pole. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.
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