How do I report a damaged Comcast utility box

The Comcast box in front of my house is tilted back at an angle with wires hanging out of it. It is also rusty. How do I request this gets repaired?

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XfinityRoberto

Official Employee

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2.4K Messages

1 hour ago

Hi there and welcome to Comcast @user_m4q4bx. Thank you so much for reaching out to us regarding the utility box. Now is this the lock box on the side of your house wall or is this box on the ground?

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user_m4q4bx

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2 Messages

1 hour ago

This would be the box on the ground

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We have your direct message and will continue to assist you privately. Please be reminded that sending unsolicited Direct Message to an Official Employee of the Xfinity Community Forum, is a violation of Forums Guidelines. In the future we ask that you pleas find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct message.

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27 minutes ago

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user_m4q4bx

How do I report a damaged Comcast utility box

XfinityRoberto

user_m4q4bx

XfinityRoberto

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