Visitor
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1 Message
How do I remove TV service???
I no longer want TV service, I tried to call, but the hold times were insane, I tried to chat but they couldn't help me. do I have to go to the store? I really don't have time for this, why is it so difficult to just modify my plan to remove a service I no longer want?
XfinityAbby
Official Employee
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341 Messages
6 hours ago
Hello @user_es697p. I totally understand how important it is to make sure that your services are correct and that you only have what you need listed on your account. I would love to assist you with this.
Please send us a direct message with your full name and address so that we can assist you further.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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