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Tuesday, November 19th, 2024 6:11 PM

How do I reactivate my DVR on a new box installed by Comcast

two days ago, a Comcast technician installed a new box the cable says EPS-3. Do I still have a DVR? I can't find it. I clearly understand that previous recordings are gone. How to I record now or is that not available? Thanks

Official Employee

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1K Messages

1 day ago

@user_gh0dna
Hello, there! Thank you for taking the time to reach out to us. I am here to help with your DVR! Can you find a model number on your box? You can find all of our X1 cable boxes listed at X1 TV Box equipment types.

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